How maintenance works

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Having active and up-to-date maintenance is vital to ensuring you get the most out of using IDEA StatiCa and are keeping yourself safe, supported and at the top of your game. We will walk you through checking if your maintenance is valid and sufficient and explain some of the terms and conditions on the way. 

Under the License & Users panel in your User Portal, you can find information about when your maintenance expired or is due to expire.

Having valid maintenance means you are covered for all same version upgrades and eligible to receive technical support. In order for your maintenance to be valid, it is necessary to buy maintenance for all IDEA StatiCa licenses in your company. Also, maintenance can only be purchased for an up-to-date version of IDEA StatiCa and works on an annual fee basis and must be bought without any gaps in your maintenance. 

If you do not have up-to-date maintenance or have skipped one or more versions of IDEA StatiCa, you will need to pay to upgrade first. Also, if you upgrade to a higher version of your license, e.g., Expert to Enhanced, your maintenance needs to be upgraded too. 

It is important to note that if you do not have valid maintenance, the cost of upgrading to the latest version of the same product is charged in increments of 25% of the current price list for every skipped major release version (up to a maximum of 80%). i.e., if you are moving from the direct previous version to the current version, it is 25%. Plus, this upgrade price does not include maintenance. Compare this to the massive savings for continuous annual maintenance, which is just 19% of the pricelist. 

Therefore, ensuring you pay annual maintenance for each of your licenses means you are not only saving money but have peace of mind that you are working fully supported on the latest version of the product. 

Please note, unless cancelled, maintenance and subscriptions automatically renew on an annual basis. 

In summary: 

  • Active maintenance gives you technical support and two major updates during that period 
  • You need valid maintenance for each IDEA StatiCa license 
  • Valid maintenance must run without lapses 
  • Buying valid maintenance costs 19% compared to a minimum 25% upgrade price 
  • Upgrading costs are based on skipped versions = 25% per skipped version to a max of 80% 
  • Upgrade prices do not include maintenance 
  • Maintenance automatically renews annually unless canceled 

Why upgrade to the latest version of IDEA StatiCa?

Upgrading to the latest version of IDEA StatiCa brings numerous benefits that help enhance your structural engineering workflow:

Cutting-edge features

Each new release includes advanced news tools, improved user interfaces, and feature upgrades that simplify complex tasks. Staying updated ensures you have access to the latest innovations in structural design.

Enhanced performance

Upgrades provide performance enhancements that result in a smoother workflow, saving you valuable time, especially on large projects.

Better integration

New versions offer improved integration and data exchange with FEA and CAD software, ensuring seamless data transfer and reducing the risk of errors. This enhances your overall productivity by streamlining the structural design process.

Compliance with current standards

Keeping your software current ensures compliance with the latest international design standards. This is crucial for the safety of your projects.

Cost efficiency

Regular updates are more cost-effective than occasional major upgrades. They provide continuous access to new features and improvements without significant additional costs.

Improved collaboration

Up-to-date software enhances collaboration with clients and partners by ensuring compatibility and smooth communication.

Conclusion

By upgrading to the latest version of IDEA StatiCa, you can help ensure your structural design projects are delivered using the most advanced, efficient, and compliant tools available. This not only enhances the quality of your work but also provides significant time and cost savings.

Please contact your local reseller for further information or check out our pricing page

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