Licensing system outage – Saturday, June 25, 2022

This article is also available in:
Dear IDEA StatiCa users, we are currently facing an issue with our licensing system provider. The outage has an impact on various services provided by IDEA StatiCa.

During the outage period, these IDEA StatiCa applications and services are not available:

  • Allocation or return seats to the license pool.
  • Requests for a new license (trial or educational).
  • License activation.
  • Access to the IDEA StatiCa User portal, incl. support request (case) creation. 

We’re really sorry to be holding you up today! Please know our teams are working hard to get everything up and running, and we will update you as soon as possible with the latest information.

We apologize for the inconvenience and thank you for your understanding.

Your IDEA StatiCa TEAM